Privacy Policy

Last Updated: February 3, 2026

Website: Careeroadz (careeroadz.online)

At Careeroadz, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your data when you use our AI-powered career consultancy platform.

1. Information We Collect

We collect various types of information to provide and improve our services.

1.1 Personal Information (Provided by You)

When you use Careeroadz, you may provide:

  • Name (optional)
  • Email address (optional, for session recovery or updates)
  • Career-related information (skills, interests, goals, education, work experience)
  • Target country/location for career planning
  • Background level (fresher, intermediate, professional)
  • Module preferences (career planning, skill development, etc.)

1.2 Payment Information

When you purchase a plan, payment processing is handled by a secure third-party payment gateway.

Important: Careeroadz does not collect, store, or have access to your:

  • Credit/debit card numbers
  • CVV codes
  • Banking credentials
  • UPI PINs

All payment data is processed and secured by our payment gateway in compliance with PCI-DSS standards.

1.3 Automatically Collected Information

We automatically collect certain technical information:

  • IP address
  • Browser type and version
  • Device information (type, operating system)
  • Pages visited and time spent
  • Referral source
  • Session data and interactions

This information is collected through cookies, analytics tools, and server logs.

1.4 AI-Generated Content

The responses and career roadmaps generated by our AI during your session are temporarily stored to provide continuity within your active session. This content is based on the information you provide.

2. How We Use Your Information

We use your information for the following purposes:

AI Response Quality by Plan:

Different plans provide varying levels of detail and depth in AI responses:

BASIC (1,500 tokens):Quick, focused answers for directional guidance
STANDARD (2,500 tokens):Detailed explanations with practical steps
PREMIUM (4,000 tokens):Comprehensive strategies with actionable roadmaps
GROW (5,000 tokens):In-depth analysis with market insights and forecasts
TRANSFORMATION (6,000 tokens):Maximum depth with long-term vision and mentorship-level guidance

Service Delivery

  • • Generate personalized career guidance
  • • Provide AI-powered insights
  • • Manage your session and credits
  • • Process payments securely

Communication

  • • Send transaction confirmations
  • • Provide customer support
  • • Send important service updates
  • • Respond to inquiries

Improvement & Analytics

  • • Analyze usage patterns
  • • Improve AI model accuracy
  • • Enhance user experience
  • • Troubleshoot technical issues

Legal Compliance

  • • Comply with legal obligations
  • • Prevent fraud and abuse
  • • Enforce our Terms & Conditions
  • • Protect user security

3. How We Share Your Information

Careeroadz does not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information with:

  • Payment Processors: To process your payments securely
  • AI Service Providers: To generate personalized career guidance and recommendations
  • Hosting & Infrastructure Providers: To store and deliver our service
  • Analytics Tools: To understand usage patterns (anonymized data)
  • Legal Authorities: When required by law or to protect our rights

Note: All third-party service providers are carefully selected and contractually obligated to protect your data and use it only for specified purposes.

4. Data Storage & Security

We take data security seriously and implement multiple layers of protection.

Security Measures:

  • SSL/TLS encryption for data in transit
  • Secure server infrastructure
  • Regular security audits
  • Access controls and authentication
  • Firewall protection
  • Data backup and recovery systems

Data Retention:

  • Session Data: Stored temporarily during your active session, automatically cleared after session ends or browser closure
  • Transaction Records: Retained for accounting, legal, and tax compliance purposes (typically 7 years)
  • Analytics Data: Anonymized usage data retained for service improvement

Important: While we implement robust security measures, no system is 100% secure. Users are responsible for maintaining the confidentiality of their session and not sharing sensitive information unnecessarily.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze website performance.

Types of Cookies We Use:

Essential Cookies

Required for the website to function properly. These enable core features like session management and security.

Analytics Cookies

Help us understand how visitors use our site, which pages are most popular, and identify areas for improvement.

Functional Cookies

Remember your preferences and settings to provide a personalized experience.

Managing Cookies:

You can control cookies through your browser settings. However, disabling essential cookies may affect website functionality.

Most browsers allow you to: view cookies, delete cookies, block cookies, and set preferences for specific websites.

6. Your Rights & Choices

You have several rights regarding your personal data:

Right to Access

Request a copy of the personal information we hold about you

Right to Correction

Request correction of inaccurate or incomplete data

Right to Deletion

Request deletion of your personal information (subject to legal retention requirements)

Right to Object

Object to processing of your personal data for certain purposes

Right to Data Portability

Receive your personal data in a structured, machine-readable format

Right to Withdraw Consent

Withdraw consent for data processing where consent was the legal basis

To exercise your rights, please contact us at privacy@careeroadz.online. We will respond to your request within 30 days.

7. Children's Privacy

Careeroadz is intended for users aged 16 years and older.

We do not knowingly collect personal information from children under 16. If we become aware that we have collected data from a child under 16, we will take immediate steps to delete that information.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@careeroadz.online.

8. International Data Transfers

Careeroadz primarily operates in India, but we may use service providers located in other countries.

When your information is transferred internationally, we ensure appropriate safeguards are in place, such as:

  • Standard contractual clauses approved by regulatory authorities
  • Data processing agreements with service providers
  • Compliance with applicable data protection laws

9. Third-Party Links

Our website may contain links to external websites or resources (e.g., payment gateways, educational resources).

Important: Careeroadz is not responsible for the privacy practices or content of third-party websites.

We encourage you to review the privacy policies of any third-party sites you visit. Once you leave Careeroadz, this Privacy Policy no longer applies.

10. Data Breach Notification

In the unlikely event of a data breach that may affect your personal information, we will:

  • Investigate the breach immediately
  • Notify affected users within 72 hours
  • Inform relevant regulatory authorities as required by law
  • Provide guidance on protective measures you can take
  • Take corrective action to prevent future incidents

11. Changes to This Privacy Policy

Careeroadz reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations.

When we make changes:

  • • We will update the "Last Updated" date at the top of this page
  • • Material changes will be communicated via email (if you provided one)
  • • Continued use of the service constitutes acceptance of the updated policy

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. GDPR Compliance (for EU Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

Legal Basis for Processing

We process your data based on: contract performance (providing our service), legitimate interests (improving our platform), legal obligations (tax/accounting), and your consent (marketing, if applicable).

Right to Lodge a Complaint

You have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer at dpo@careeroadz.online.

13. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: What personal information we collect, use, disclose, and sell
  • Right to Delete: Request deletion of your personal information
  • Right to Opt-Out: Opt-out of the sale of personal information (Note: We do not sell personal information)
  • Right to Non-Discrimination: We will not discriminate against you for exercising your rights

To exercise your CCPA rights, contact us at privacy@careeroadz.online.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Email (General Inquiries): support@careeroadz.online

Email (Privacy Requests): privacy@careeroadz.online

Email (Data Protection Officer): dpo@careeroadz.online

Website: careeroadz.online

Response Time: We aim to respond to all privacy inquiries within 30 days

Your Consent

By using Careeroadz, you consent to the collection, use, and processing of your personal information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our service.